How to use this guide
1. Understanding Local Regulations and Standards
Each country has its own set of regulations and standards for medical devices, including electric wheelchairs. It is essential to understand and comply with these requirements to ensure that your warranty program is legally sound and meets customer expectations. For instance, CE certification is mandatory for products entering the European market, while other regions may have different standards. Compliance with these regulations is non-negotiable and should be a top priority.
2. Warranty Duration and Coverage